{"xsrfToken":"daee18650d69cf88a164787c42a1f60a65a1540f_lout","branding":{"id":"6","key":"slc","name":"Sidelink Transport Contractors Portal","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#016182","headerLinkHoverBGColor":"#016182","headerBadgeColor":"#016182"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/72234d27-ade8-43e8-bf68-e93eec315d42/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDNmNjVjNC04OThlLTRiYWItYmQ5Zi01ODk1ZGI0MDk2NDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcyMjM0ZDI3LWFkZTgtNDNlOC1iZjY4LWU5M2VlYzMxNWQ0MiI6WyJyZWFkIl19LCJleHAiOjE3MTQ5NjI5MjQsIm5iZiI6MTcxNDk2MjMyNH0.h-UoJ1B85INw8rD9ZLYLY_XR0R0qRn2ksarmoYej_k8&client=7d3f65c4-898e-4bab-bd9f-5895db409649&mode=fit","logoId":"72234d27-ade8-43e8-bf68-e93eec315d42","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Service Desk","sharedPortalName":"Sidelink Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Service Desk","sharedPortalName":"Sidelink Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0178a3","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7e325160-b9ce-4174-b6ae-d6ca4e5cbab9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDNmNjVjNC04OThlLTRiYWItYmQ5Zi01ODk1ZGI0MDk2NDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlMzI1MTYwLWI5Y2UtNDE3NC1iNmFlLWQ2Y2E0ZTVjYmFiOSI6WyJyZWFkIl19LCJleHAiOjE3MTQ5NjI5MjQsIm5iZiI6MTcxNDk2MjMyNH0.5u95fBlGu8bGxL_xiiJfT9cOdkcY0CheS1SeHkUnAVE&client=7d3f65c4-898e-4bab-bd9f-5895db409649&height=300&mode=fit","bannerMediaApiFileId":"7e325160-b9ce-4174-b6ae-d6ca4e5cbab9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"slc","projectId":10006,"serviceDeskId":6,"name":"Sidelink Transport Contractors Portal","description":"<p>Welcome! You can raise a request for Sidelink Transport using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"49","name":"Annual Inspection","descriptionHtml":"","callToAction":"Annual Inspection","introHtml":"<p>Submit your annual heavy vehicle inspection using this form.</p>","icon":10603,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[11],"key":""},{"id":"40","name":"Contractor Prequalification","descriptionHtml":"","callToAction":"Contractor Prequalification","introHtml":"<p>The Contractor Prequalification is the start of the Onboarding process with Sidelink Transport.</p>","icon":10596,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10596","groups":[11],"key":""},{"id":"43","name":"Incorrect Hours Paid","descriptionHtml":"","callToAction":"Incorrect Hours Paid","introHtml":"<p>Use this form to submit an incorrect hours paid query.</p>","icon":10605,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[12],"key":""},{"id":"42","name":"Incorrect Rate Paid","descriptionHtml":"","callToAction":"Incorrect Rate Paid","introHtml":"<p>Use this form to submit an incorrect rate paid query.</p>","icon":10606,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10606","groups":[12],"key":""},{"id":"51","name":"Maintenance Chargeback","descriptionHtml":"","callToAction":"Maintenance Chargeback","introHtml":"","icon":10616,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10616","groups":[13],"key":""},{"id":"38","name":"New Driver","descriptionHtml":"","callToAction":"New Driver","introHtml":"<p>This request is for new Drivers who need to be Inducted or for Drivers who have been deactivated and need to be reinducted.</p>","icon":10608,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[11],"key":""},{"id":"45","name":"Payment Query: Other","descriptionHtml":"","callToAction":"Payment Query: Other","introHtml":"<p>Use this form to submit a payment query that is not an incorrect hours or rate.</p>","icon":10610,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[12],"key":""},{"id":"41","name":"Prime Mover Submission","descriptionHtml":"","callToAction":"Prime Mover Submission","introHtml":"<p>All Prime Movers to be used with Sidelink Transport, must go through this submission process to be approved for work.</p>","icon":10604,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10604","groups":[11],"key":""},{"id":"44","name":"Reimbursement Missed","descriptionHtml":"","callToAction":"Reimbursement Missed","introHtml":"<p>Use this form to submit a reimbursement missed query.</p>","icon":10607,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","groups":[12],"key":""},{"id":"47","name":"Request Approval for Trailer Wash","descriptionHtml":"","callToAction":"Request Approval for Trailer Wash","introHtml":"<p>Use this form to request approval to wash a trailer.</p>","icon":10613,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10613","groups":[15],"key":""},{"id":"39","name":"Sideloader or HPFV Induction","descriptionHtml":"","callToAction":"Sideloader or HPFV Induction","introHtml":"<p>This is for Drivers who have already completed an Induction with Sidelink but now need to do the Sideloader and/or HPFV Inductions</p>","icon":10609,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[11],"key":""},{"id":"50","name":"New Trailer","descriptionHtml":"","callToAction":"New Trailer","introHtml":"<p>Used internally to Add Trailers - sometimes the VIN information is received prior to the registration number.</p>","icon":10614,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10614","groups":[],"key":""},{"id":"53","name":"NHVAS Maintenance Refresher","descriptionHtml":"","callToAction":"NHVAS Maintenance Refresher","introHtml":"<p>For tracking those who need to complete a Refresher Induction for NHVAS Maintenance</p>","icon":10619,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10619","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Onboarding"},{"id":12,"name":"Payment Query"},{"id":13,"name":"Other"},{"id":15,"name":"Trailer Wash"}],"orderMapping":{"11":[49,41,38,39,40],"13":[51],"15":[47],"12":[45,44,43,42]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDNmNjVjNC04OThlLTRiYWItYmQ5Zi01ODk1ZGI0MDk2NDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQ5NjM1MjQsIm5iZiI6MTcxNDk2MjMyNH0.zWLatdUwY29P9odaRm0pN47i2TE2LvUZfYCjcH6TXnw","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"7d3f65c4-898e-4bab-bd9f-5895db409649","tokenDurationInMins":20}},"reqCreate":{"id":41,"projectId":10006,"form":{"name":"Prime Mover Submission","descriptionHtml":"","callToAction":"Prime Mover Submission","intro":"<p>All Prime Movers to be used with Sidelink Transport, must go through this submission process to be approved for work.</p>","instructions":"","icon":10604,"iconUrl":"https://sidelinktransport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10604","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/41","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/41","calendarParams":{"firstDay":0,"date":"2024-05-06T12:25:24+1000","useISO8601WeekNumbers":true,"dateIfFormat":"%d/%b/%y","dateTimeIfFormat":"%d/%b/%y %l:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDNmNjVjNC04OThlLTRiYWItYmQ5Zi01ODk1ZGI0MDk2NDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQ5NjM1MjQsIm5iZiI6MTcxNDk2MjMyNH0.zWLatdUwY29P9odaRm0pN47i2TE2LvUZfYCjcH6TXnw","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"7d3f65c4-898e-4bab-bd9f-5895db409649","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":4,"updated":"2023-09-12T03:55:09.884477Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[41],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[41],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4,"name":"Prime Mover Submission","submit":{"lock":false,"pdf":false},"templateFormUuid":"d50affed-f837-4778-921e-82911af67bb1"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"fe70964d-c364-4f62-b648-ccb167721d50"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"7abe165e-e188-4af9-b629-47ddaa4ff0f1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"ab3978dd-8f74-4e3d-9d68-2b6fe531ceb5"}},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Sidelink Transport requires all prime movers to undergo an annual inspection.","marks":[{"type":"strong"}]},{"type":"hardBreak"}]},{"type":"paragraph","content":[{"type":"text","text":"Evidence accepted for the annual inspection is one of these documents only:"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"A VicRoads Roadworthy Certificate"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"A NHVR Heavy Vehicle Inspection Report ["},{"type":"text","text":"click here for a template","marks":[{"type":"link","attrs":{"href":"http://tiny.cc/sidelink-f12"}}]},{"type":"text","text":"]"},{"type":"hardBreak"},{"type":"text","text":"(completed by a mechanic / workshop)","marks":[{"type":"em"},{"type":"textColor","attrs":{"color":"#97a0af"}},{"type":"subsup","attrs":{"type":"sup"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Evidence that the Prime Mover is less than 12 months old"},{"type":"hardBreak"},{"type":"text","text":"(from the build date - not the purchase date)","marks":[{"type":"em"},{"type":"textColor","attrs":{"color":"#97a0af"}},{"type":"subsup","attrs":{"type":"sup"}}]}]}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"d551c5e1-4d69-48cb-9a3a-95ad643972f7"}},{"type":"rule"},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you are not sure whether Sidelink already has a copy of the "},{"type":"text","text":"Motor Vehicle Certificate of Currency","marks":[{"type":"underline"}]},{"type":"text","text":" with this registration on it, upload the Certificate again."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"35a24777-fd3b-4873-8614-2aeb68d915cc"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"at","label":"Attach Inspection Report","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"5":{"type":"at","label":"Attach Motor Vehicle Certificate of Currency","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"cd","label":"Contractor Company","description":"","validation":{"rq":true},"jiraField":"customfield_10088","questionKey":""},"2":{"type":"ts","label":"Registration Number","description":"","validation":{"rq":true,"mnc":6,"mxc":6,"rgx":{"p":"^[a-zA-Z0-9]{6}$","m":"Enter a valid National Heavy Vehicle Registration plate number"}},"jiraField":"summary","questionKey":""},"3":{"type":"cm","label":"Do you require space for this Prime Mover to park at a Sidelink depot?","description":"There is a monthly fee that is applicable for parking at one of our depots.","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""}}},"uuid":"d50affed-f837-4778-921e-82911af67bb1"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":4,"updated":"2023-09-12T03:55:09.884477Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[41],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[41],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4,"name":"Prime Mover Submission","submit":{"lock":false,"pdf":false},"templateFormUuid":"d50affed-f837-4778-921e-82911af67bb1"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"fe70964d-c364-4f62-b648-ccb167721d50"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"7abe165e-e188-4af9-b629-47ddaa4ff0f1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"ab3978dd-8f74-4e3d-9d68-2b6fe531ceb5"}},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Sidelink Transport requires all prime movers to undergo an annual inspection.","marks":[{"type":"strong"}]},{"type":"hardBreak"}]},{"type":"paragraph","content":[{"type":"text","text":"Evidence accepted for the annual inspection is one of these documents only:"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"A VicRoads Roadworthy Certificate"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"A NHVR Heavy Vehicle Inspection Report ["},{"type":"text","text":"click here for a template","marks":[{"type":"link","attrs":{"href":"http://tiny.cc/sidelink-f12"}}]},{"type":"text","text":"]"},{"type":"hardBreak"},{"type":"text","text":"(completed by a mechanic / workshop)","marks":[{"type":"em"},{"type":"textColor","attrs":{"color":"#97a0af"}},{"type":"subsup","attrs":{"type":"sup"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Evidence that the Prime Mover is less than 12 months old"},{"type":"hardBreak"},{"type":"text","text":"(from the build date - not the purchase date)","marks":[{"type":"em"},{"type":"textColor","attrs":{"color":"#97a0af"}},{"type":"subsup","attrs":{"type":"sup"}}]}]}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"d551c5e1-4d69-48cb-9a3a-95ad643972f7"}},{"type":"rule"},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you are not sure whether Sidelink already has a copy of the "},{"type":"text","text":"Motor Vehicle Certificate of Currency","marks":[{"type":"underline"}]},{"type":"text","text":" with this registration on it, upload the Certificate again."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"35a24777-fd3b-4873-8614-2aeb68d915cc"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"at","label":"Attach Inspection Report","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"5":{"type":"at","label":"Attach Motor Vehicle Certificate of Currency","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"cd","label":"Contractor Company","description":"","validation":{"rq":true},"jiraField":"customfield_10088","questionKey":""},"2":{"type":"ts","label":"Registration Number","description":"","validation":{"rq":true,"mnc":6,"mxc":6,"rgx":{"p":"^[a-zA-Z0-9]{6}$","m":"Enter a valid National Heavy Vehicle Registration plate number"}},"jiraField":"summary","questionKey":""},"3":{"type":"cm","label":"Do you require space for this Prime Mover to park at a Sidelink depot?","description":"There is a monthly fee that is applicable for parking at one of our depots.","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""}}},"uuid":"d50affed-f837-4778-921e-82911af67bb1"},"linkedJiraFields":["summary","customfield_10088"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}